Customer Service Setup (D15)

Customer Service Setup for a Smoother, More Professional Store

$349

We set up your entire customer service process, including email templates, FAQ page, helpdesk tools, and response workflows. It’s everything you need to handle customer enquiries smoothly and professionally.

 

What’s included:

  • Support email integration
  • Helpdesk setup (e.g., HelpScout, Gorgias)
  • Pre-written FAQ content
  • Refunds & returns process outlined

Perfect for: POD store owners who want to save time, stay organised, and improve the customer experience. If you’re tired of answering the same questions or worried about missed messages, this setup gives you peace of mind and a more professional operation.

Not Sure Yet? Let's Talk. Book a free 20 minute call with us. We’ll answer your questions and help you figure out if this DFY service is the right one for you. No sales fluff - just free advice.

zoom
Click here to book a zoom call with one of the founders
Click here to book a zoom call with one of the founders

Why choose us?

1. Ready-to-Go Helpdesk System
We’ll set up a professional support system with branded email templates, automated responses, and a clear ticketing process that's designed for a POD business so you can handle customer queries easily.

2. Includes FAQ & Contact Page
We create a solid FAQ and set up your contact page to reduce support requests and answer common questions before they’re even asked.

3. Email + Shopify Integration
We connect your customer service inbox to your store, so order lookups, tracking links, and customer details are just one click away.

4. Focused on POD Needs
We’ve handled thousands of POD support tickets, so we know how to deal with order delays, sizing issues, and frustrated buyers professionally.

5. Saves You Hours Every Week
You’ll spend less time answering the same questions and more time growing your business, without hiring a customer service team.

What Customers Say

“Customer questions used to stress me out, but now I’ve got clear templates and systems in place. Everything feels more under control and way more professional." — Tom H, POD Brand Owner

FAQs

Will I be able to manage it all myself after setup?

Yes, the system is designed to be simple and repeatable. We’ll show you how it works and you’ll have everything you need to keep things running smoothly.

Does this include writing the FAQ page and email replies?

Yes, we write your key FAQ content and set up a set of ready-to-use email response templates based on the most common POD customer questions.

Can you integrate with my current email provider or helpdesk tool?

We can work with what you’re using, or set you up with a recommended tool if you’re starting from scratch. Either way, you’ll end up with a streamlined system.

Have questions before you buy?
Email us at:
support@print-on-demand-business.com